COVID-19: Update
COVID-19: How We Will Safely Serve You
A message to our clients and community,
This is a stressful time for all of us, as together we are facing an unprecedented global crisis. COVID-19 has forced us to adapt to an ever-changing reality as we fight to contain the virus.
First and foremost, we want you to know that we have and will continue to take action to protect you, our clients. The safety measures we are taking are being guided by public health authorities and the government, and often go well beyond.
The real estate industry has been declared an essential service in many provinces, but it is not business as usual. This was done primarily to ensure homeowners with pending closings, i.e. those who have already bought and need to sell, or those who have sold and have to buy, etc. are able to transact. Accordingly, we are doing business differently.
During the crisis, as much of the process as possible will be conducted virtually. Only in select cases, controlled access to properties to facilitate the sale or purchase of a property will be allowed, using best-practice disinfection, cleanliness and above all else, strictly limited person-to-person exposure using social distancing protocols.
How you will communicate and conduct business with us has changed. We have access to the industry’s leading operating platform, technology that allows us to keep in touch with you, share property details, complete real estate valuations and conduct transactions electronically.
We will continue to be here to discuss your situation and plan next steps, be it through phone, video, email, text or social media channels.
Canadians have placed their trust in Royal LePage for over 100 years. During this crisis, we are 100% committed to maintaining that trust.
As a final word, we can’t say enough about our front-line workers, the people who are risking their health to provide essential services. We owe you all our endless gratitude.
Stay safe!
Testimonials
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We would like to thank you for the incredible work that you have done for us. From the first meeting with you we got a strong feeling that we are in good hands. During the search for our new house you have shown yourself a very competent professional with a deep knowledge of real estate and of current market trends. We were readiness to show us newly listed homes late at night on weekends. We felt that the most important thing for you was our satisfaction with the house. You definitely worked very hard to achieve that goal.
When the problem caused by the seller aroused, you did the maximum in order to save the deal for us. You provided us with all necessary information and contacts to expedite and close the deal. You always put our interests ahead of your own. We are very grateful to you that we finally got the possibility to move into the house. We wish that professionals like you would work in other services that we interact with. Thank you very much!
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- Lev and Dr. Rita Katznelson
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Mrs Segal is a true professional. She understands the inner working of the marketplace in Toronto and gets to know her clients so as not to show them properties that they wouldn't be interested in. I would and have already recommended Mrs. Segal to many of my friends.
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- Mark Mulroney
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As first time home buyers, we were very new to the process. Eleonora was exceptional – her patience and consideration coupled with her valuable insight and guidance made our first home buying experience as seamless as we could hope for. She took the time to understand our needs and accommodate our requests and went far beyond her role as a realtor to partner with us to find the home we want. Her incredibly personalized service made her a joy to work with and we almost wish we were buying another home just so we could work with her again!
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- Kellie Smith & Glenn Zujew
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My husband and I would like to inform you how very pleased we were with the services rendered by Eleonora Segal during the percent purchase of our house.
From the time I set eyes on the advertisement in the newspaper up to the time when the deal closed, we have nothing but praise for Eleonora in the way she handled the whole deal. To being with, the ad in the newspaper was so precise and to the point, that when we actually went to see the house, it was exactly as described by the ad and by her on the phone.
Eleonora's qualities of patience, follow-up, ability to handle very calmly stressful situations, and generally a very amicable manner, are the qualities we appreciated the most. Most of all, we have really appreciated her very quick response time, every time we left a message for her to call us.
We have also appreciated the response from the management of your office during Eleonora's brief absence while out of town. Thank you once again.
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- Mr. & Mrs. F.E. Khoja
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Buying and selling are tremendously stressful, but to go through the process while expecting twins is nothing short of nerve-racking. Without the steady hand of Eleonora Segal guiding us through the sale of our condo and the subsequent purchase of our home, I am not sure what would have happened. She led us through every step of the process with confidence, not only as a world-class realtor, but as a friend who was truly looking out for our well-being.
We could not be happier with how things turned out and when the time comes for us to look for another home, Eleonora Segal will be our first and only call.
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- Ben Mulroney (Anchor/Producer, eTalk)
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I would like to take a moment of your time and thank you for your help in selling our home in Richmond Hill and the purchase of our new home in Toronto.
As we can reflect now, these two transactions were rather complicated. The Richmond Hill market being oversupplied with new and resale homes made our sale almost impossible for a reasonable price.
Only through your determination and professional approach were we able to complete the selling transaction at a reasonable price. It took four months of hard work and at no time have we heard any complaints from you. You persevered and worked diligently and as enthusiastically in the first day as in the last day of that period.
The Toronto (midtown) market on the other hand is overheated and under supplied. With soaring prices and competitive bidding all around us, the purchase of our new home seemed to be more difficult than anticipated.
Thanks to your skillful and energetic approach, combined with sharp negotiating skills we were able to forward our offers and purchase our new home for a very good price and convenient closing.
Your hard work resulted in a successful completion of our ordeal. On behalf of my family, I would like to extend my gratitude to you for all the good will and the hard work and the fact that you always maintained your good and positive spirits.
Please consider yourself as a welcomed friend in our home.
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- David Meron, P. Eng
Toronto Real Estate Board (TREB); All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested